Policies & FAQ

Under AS 12.63.010, Tenant is independently responsible for determining whether a person who has been convicted of a sex offense resides in the vicinity of Premises. This information is available at the Alaska State Troopers Posts, Municipal Police Departments, and online at www.dps.state.ak.us Tenant may cancel this agreement within 48 hours of signing should they furnish proof that research of a sex offender registry yields results that are unacceptable to Tenant. 

Current rates for Tenant fees are posted at https://PortionProperties.com/Fees. Rates are posted with change dates. Tenants are subject to the new rate once at least 30 days have passed AND a new rental period has begun since the posting date.  

As of 01/01/2023:

Application Fee: $25
Cleaning Rate 

(see below): 

$75/hr. with ½ hour minimum. 

Maintenance Rate 

(see below): 

$75/hr. with 1 hour minimum for callouts.  

Lockout: $50

Missing Keys: $25 per key, not to exceed $50 total

Window open repeatedly, 3rd or greater request to close in 30 days: $50

Maintenance enters to close window (emergency): $100

Dog Poop Fee (tenant cleans): $50

Dog Poop Fee (maintenance cleans): $100 

AS 34.03.100 begins with “The landlord shall make all repairs and do whatever is necessary to put and keep the premises in a fit and habitable condition.” Don’t hesitate to let us know if something in your unit or on the property isn’t working as it should, such as electrical outlets, plumbing fixtures, or appliances. Fees will be charged to tenants only for damages caused by tenants. Examples are clogged drains, pet damage, oversized wall penetrations, or other damage to the premises which exceeds “normal wear and tear” at move-out.  

AS 34.03.120.c states: “When terminating the tenancy, the tenant shall leave the premises in substantially the same condition, except for normal wear and tear, as the condition of the premises at the beginning of the tenancy”. Portion Properties rents units which have been cleaned to the highest standard of cleanliness. The cleaning checklist we provide is intended only to assist you in remembering what you may have missed but may not be comprehensive for your specific unit. When you move out, every surface must be cleaned thoroughly. Every unit is inspected by a cleaning professional. If the unit has not been cleaned to its move-in condition, Tenant will be charged cleaning fees. Tenants may also be charged cleaning fees for excessive disruption to common-area cleanliness. Eg: mud, spills, laundry or move-out debris, pet waste,  etc. 

Windows must be used carefully. The casements are made of PVC and are susceptible to damage from ice, frost, and warping during cold weather. They can be difficult to close, often requiring carefully pulling down on the latch to close and rotating the handle simultaneously. If you’re worried that you’ll break the window hardware, STOP. Maintenance will help free of charge. If you damage your window, you’ll be charged for the repair.  

If you’re having a heating issue inside your apartment, please change the batteries before calling maintenance for help. If it’s too hot in your apartment, let us know. This shouldn’t happen during winter. During summer, keep in mind that your building is built to maintain heat, and we do not provide air conditioning. You may want to provide some air conditioning periodically throughout the summer. 

If your vehicle significantly impedes snow removal, it could be towed! There may be other reasons why Maintenance could need to contact you regarding your vehicle. Don’t forget to check all your profile information in AppFolio and make sure to REGISTER YOUR VEHICLES. We can search the database for your license plate and contact you if necessary. When you receive a snow removal notice, REMEMBER TO GATHER YOUR Electrical cords. We will do our best to avoid them but take no responsibility for them. We will not exit equipment to collect your cords. 

If your outdoor receptacle doesn’t seem to be working, check to see that the GFCI reset button on the receptacle itself is engaged. If it won’t light up or reset, check the breaker panel in your apartment. Some locations also have timer switches inside the apartments. If you’re using a remote timer, which we recommend to reduce your cost, bypass it to see if that’s the issue. If the receptacle resets, but it faults when you plug in your car, you’ll need to have a mechanic inspect the winterization installation on your car. The winterization components regularly fail. If the receptacle simply won’t work, contact maintenance.  

Don’t hold doors for common spaces open to people you don’t recognize. We’ve had a handful of intruders who have stolen items from the laundry room and other places. In every case, security footage has shown that the intruder was invited in by a tenant. If you encounter someone loitering, sleeping or soliciting in a common area, do not hesitate to call the Fairbanks Police immediately: 907-450-6500.   They confront chronic inebriates on a very regular basis.  It is the trespasser who is the nuisance, not your call.    

Almost all disputes between tenants concern noise. While we did our best to soundproof during the construction of the building, you will still occasionally hear your neighbors.  Firstly, please be courteous to your neighbors and try to be considerate of the level of noise you generate. We ask that if your neighbor is disturbing you with their noise, simply knock on their door and let them know they are disturbing you. Most of the time you will find that they were unaware or absent-minded of the time of day, etc.  If the issue is persistent, or your neighbor is unaccommodating, please contact the manager. 

If the Premises require pest control or repair for infestation related to a breach in the structural envelope, notify the Landlord immediately, and the Landlord will bear the cost of remediation and repair. If the Premises require pest control to remove bed bugs or others where the source cannot be identified, the Landlord will pay for remediation, and charge 50% to the Tenant. 

Generally, wall penetrations (nails or screws) for pictures, posters, and even television wall mounting units are acceptable, under 3/8” in diameter. Screws and any plastic wall anchors must be removed before moveout. Do not use sticky-backed hangers or any device that uses adhesives to affix to the walls. If the paint peels upon removal, the Tenant will bear the cost of repair. 

• Don’t forget to return your Cable Box or Modem to GCI, ACS or other provider. They will charge you for failing to return their hardware when you move out. 

ButterflyMX

PayRange

• Doberman Pinscher
• Pitbull
• Rottweiler
• Chow
• Wolf dogs and wolf hybrids
• Presa Canario (Canary dog)
• Akita
• German Shepherd
• Husky
• Mastiff
• Alaskan Malamute